Some files shouldn’t travel by email: database dumps, logs with customer data, signed contracts. For those we use our own file exchange at files.quietharbor-lab.com.
How it works
- Your engineer creates a transfer — either to send you files or to request files from you.
- You receive a one-time link from that engineer, by email or in your shared channel.
- You open the link in a browser. No account, no password, no app to install.
- The link expires after the transfer completes, or after 7 days, whichever comes first.
There is no sign-in page on the file exchange, by design: there is nothing to phish.
Limits
| What | Limit |
|---|---|
| Transfer size | Up to 10 GB per transfer |
| Link lifetime | 7 days, or until the transfer is completed |
| Retention | Files are deleted 30 days after the transfer completes, or sooner on request |
| Encryption | TLS in transit; encrypted at rest |
| Interrupted uploads | Reopen the same link to resume, as long as it hasn’t expired |
Checking that a link is genuine
- Links always start with
https://files.quietharbor-lab.com/— check the address bar, not just the link text. - They come from an engineer you already work with, and are usually mentioned in conversation first.
- We will never ask you to sign in, enter a password or install anything to receive a file.
Didn’t expect a link? Don’t open it. Forward the message to your engineer and we will check where it came from.
What not to send as a file
Please don’t upload passwords, API keys or private keys as files. When a secret has to change hands, your engineer sends a separate one-time secret link that can be viewed exactly once, or uses your password manager’s sharing feature.
If a link doesn’t work
A link that shows “not found or expired” has either been used already or is older than 7 days. Ask your engineer for a new one — it takes a minute. If an upload stopped halfway, open the same link again to continue.